AFRILIANTY, LANNY (2014) EVALUASI DESAIN OPERASI PELAYANAN FRONT LINER DALAM MENINGKATKAN KEPUASAN NASABAH PADA PANIN BANK KCU PURI TIRTA. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 14 156 |
Call Number: | SE/31/14/357 |
NIM/NIDN Creators: | 43109110020 |
Uncontrolled Keywords: | Desain Operasi, Kepentingan dan Kepuasan |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 23 Mar 2014 14:39 |
Last Modified: | 12 May 2017 02:00 |
URI: | http://repository.mercubuana.ac.id/id/eprint/11776 |
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