APLIKASI SERVICE DESK MANAGEMENT SYSTEM PADA KISEL BERDASARKAN KERANGKA KERJA IT SERVICE MANAGEMENT

MUHARASY, SORAYA KHAIRUNNISA EL (2014) APLIKASI SERVICE DESK MANAGEMENT SYSTEM PADA KISEL BERDASARKAN KERANGKA KERJA IT SERVICE MANAGEMENT. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FIK/SI. 14 050
NIM: 41811120100
Uncontrolled Keywords: Information Technology Service Management (ITSM), Service Desk, Incident Management
Divisions: Fakultas Ilmu Komputer > Sistem Informasi
Depositing User: Admin Perpus UMB
Date Deposited: 17 Feb 2014 14:49
Last Modified: 12 May 2017 01:57
URI: http://repository.mercubuana.ac.id/id/eprint/11457

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