MUHARASY, SORAYA KHAIRUNNISA EL (2014) APLIKASI SERVICE DESK MANAGEMENT SYSTEM PADA KISEL BERDASARKAN KERANGKA KERJA IT SERVICE MANAGEMENT. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FIK/SI. 14 050 |
| NIM/NIDN Creators: | 41811120100 |
| Uncontrolled Keywords: | Information Technology Service Management (ITSM), Service Desk, Incident Management |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 17 Feb 2014 14:49 |
| Last Modified: | 12 May 2017 01:57 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/11457 |
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