ANALISIS TINGKAT KEPUASAN PELANGGAN DENGAN METODE SERVICE QUALITY PADA PT PTI

SIGIT, WINDA PERTIWI (2014) ANALISIS TINGKAT KEPUASAN PELANGGAN DENGAN METODE SERVICE QUALITY PADA PT PTI. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FT/IND. 14 146
NIM: 41610110025
Uncontrolled Keywords: Dimensi Servqual, Gap Skor, Kualitas Pelayanan
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Admin Perpus UMB
Date Deposited: 08 Jul 2014 14:41
Last Modified: 10 May 2017 07:02
URI: http://repository.mercubuana.ac.id/id/eprint/11111

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