ANALISA KEPUASAN PELANGGAN RUMAH TANGGA DENGAN METODE SERVQUAL DI PT PGN (Persero) Tbk AREA BANTEN

RAHMAWATI, YULAECHAH (2014) ANALISA KEPUASAN PELANGGAN RUMAH TANGGA DENGAN METODE SERVQUAL DI PT PGN (Persero) Tbk AREA BANTEN. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FT/IND. 14 087
NIM: 41609110099
Uncontrolled Keywords: Servqual, kepuasan pelanggan, kualitas pelayanan
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Admin Perpus UMB
Date Deposited: 02 Mar 2014 11:50
Last Modified: 10 May 2017 07:02
URI: http://repository.mercubuana.ac.id/id/eprint/11054

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