Rachmawati, Ayu Indah (2015) KUALITAS PELAYANAN CUSTOMER SERVICE MENURUT PELANGGAN BANK BNI 46 SUDIRMAN JAKARTA PUSAT. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 15 128 |
| NIM/NIDN Creators: | 44210010118 |
| Uncontrolled Keywords: | Kualitas, Pelayanan, Customer Service, Pelanggan, Bank BNI 46, Sudirman, Jakarta Pusat |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 14 Sep 2015 13:58 |
| Last Modified: | 08 May 2017 08:22 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/10176 |
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