ANDRIYANSYAH, (2016) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (STUDI KASUS PADA NASABAH STANDARD CHARTED BANK KCP GAJAH MADA). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FE/MJ. 16 385 |
| NIM/NIDN Creators: | 43112110135 |
| Uncontrolled Keywords: | Kualitas Pelayanan, kepuasan pelanggan dan Loyalitas pelanggan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 30 Aug 2016 14:03 |
| Last Modified: | 14 Mar 2022 05:43 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/4870 |
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