Akbar, Sultan Saeful (2016) PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN STARBUCKS LIPPO MALL PURI. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FE/MJ. 16 395 |
| NIM/NIDN Creators: | 43111120234 |
| Uncontrolled Keywords: | Customer Relationship Management, Kepuasan Pelanggan, Loyalitas Pelanggan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 30 Aug 2016 09:51 |
| Last Modified: | 02 Mar 2022 08:21 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/4862 |
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