Items where Author is "Widyaputra, Rizal Arvita"

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Thesis

Widyaputra, Rizal Arvita (2013) PENGARUH KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN TERHADAP PERILAKU WOM (WORD-OF-MOUTH) KONSUMEN BUS AKAP PO ROSALIA INDAH KELAS EKSEKUTIF. S1 thesis, Universitas Mercu Buana.

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