<> <http://www.w3.org/2000/01/rdf-schema#comment> "The repository administrator has not yet configured an RDF license."^^<http://www.w3.org/2001/XMLSchema#string> .
<> <http://xmlns.com/foaf/0.1/primaryTopic> <http://repository.mercubuana.ac.id/id/eprint/96669> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Thesis> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Article> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/dc/terms/title> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/ontology/bibo/abstract> "Perkembangan industri jasa travel menyebabkan persaingan para\r\npengusaha travel yang semakin ketat, sehingga bersaing dengan memberikan\r\nkeunggulan-keunggulan yang dapat membuat satu ciri khas agar customer selalu\r\nmenggunakan perusahaan travel itu kembali. Oleh karena itu yang menjadi faktor\r\nterpenting bagi customer adalah pelayanan yang sesuai dengan kebutuhan dan\r\nkeinginan customer. Keluhan customer tidak hanya datang dari customer yang\r\ndatang langsung ke perusahaan ataupun melalui telepon, tetapi bisa berupa pesan\r\nmelalui email. Karena pesan melalui email bisa menjadi bukti tertulis bagi\r\ncustomer dan perusahaan. Disini peranan komunikasi dari perusahaan sangat\r\npenting dalam menerima dan menangani keluhan dari customer. Skripsi ini\r\nbertujuan untuk mengetahui sejauhmana efektifitas travel consultant dalam\r\npenanganan keluhan customer yang bertujuan agar keluhan customer dapat\r\nditangani dengan cepat oleh perusahaan.\r\nKonsep yang digunakan dalam skripsi ini adalah 4 aspek penting dalam\r\npenanganan keluhan menurut Fandy Tjiptono dan Gregorius Chandra yakni\r\nempati terhadap pelanggan yang marah, kecepatan dalam penanganan keluhan,\r\nkewajaran dalam memecahkan permasalahan, dan kemudahan bagi customer\r\nuntuk menghubungi perusahaan.\r\nTipe penelitian yang digunakan adalah penelitian deskriptif dengan\r\npendekatan kuantitatif. Metode pengumpulan data yang digunakan adalah survei\r\ndengan penyebaran kuesioner kepada klien (corporate) di National Corporate\r\nDivision (NCD) pada PT. Bayu Buana, Tbk dengan jumlah populasi sebanyak 306\r\ndan sampel yang diambil sebesar 173 responden. Teknik pengambilan sampel\r\ndengan cara convenience sampling.\r\nDalam penelitian ini didapatkan bahwa dalam penanganan keluhan\r\ncustomer dilakukan dengan sangat efektif oleh travel consultant dan sesuai\r\ndengan aspek-aspek penting dalam penanganan keluhan. Dimana travel\r\nconsultant sudah melakukan penanganan keluhan customer secara cepat dan\r\nmemberikan solusi yang terbaik atas keluhan dari customer dan penanganan\r\nkeluhan ini dijelaskan oleh travel consultant melalui email agar dapat\r\ndisampaikan secara tertulis dan dijelaskan secara jelas untuk meminimaliskan\r\nkesalahan dalam berkomunikasi."^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/dc/terms/date> "2012-01-01" .
<http://repository.mercubuana.ac.id/id/document/5588952> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/document/5588953> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/document/5588954> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/document/5588955> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/document/5588956> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/document/5588957> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/document/5588958> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/document/5588959> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://repository.mercubuana.ac.id/id/org/ext-ecf09613199834ad4d1c7bf8cd0e73d0> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://repository.mercubuana.ac.id/id/org/ext-ecf09613199834ad4d1c7bf8cd0e73d0> <http://xmlns.com/foaf/0.1/name> "Universitas Mercu Buana Jakarta"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/dc/terms/issuer> <http://repository.mercubuana.ac.id/id/org/ext-ecf09613199834ad4d1c7bf8cd0e73d0> .
<http://repository.mercubuana.ac.id/id/org/ext-8c9a4e5ca38ccefaf128b6eaa9d18768> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://repository.mercubuana.ac.id/id/org/ext-8c9a4e5ca38ccefaf128b6eaa9d18768> <http://xmlns.com/foaf/0.1/name> "Biro Perpustakaan, Universitas Mercu Buana Jakarta"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/org/ext-8c9a4e5ca38ccefaf128b6eaa9d18768> <http://purl.org/dc/terms/isPartOf> <http://repository.mercubuana.ac.id/id/org/ext-ecf09613199834ad4d1c7bf8cd0e73d0> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/dc/terms/issuer> <http://repository.mercubuana.ac.id/id/org/ext-8c9a4e5ca38ccefaf128b6eaa9d18768> .
<http://repository.mercubuana.ac.id/id/org/ext-ecf09613199834ad4d1c7bf8cd0e73d0> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/id/org/ext-8c9a4e5ca38ccefaf128b6eaa9d18768> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/ontology/bibo/status> <http://purl.org/ontology/bibo/status/published> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/dc/terms/creator> <http://repository.mercubuana.ac.id/id/person/ext-c67dcaa47c41fb5b77ab337593522a91> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/ontology/bibo/authorList> <http://repository.mercubuana.ac.id/id/eprint/96669#authors> .
<http://repository.mercubuana.ac.id/id/eprint/96669#authors> <http://www.w3.org/1999/02/22-rdf-syntax-ns#_1> <http://repository.mercubuana.ac.id/id/person/ext-c67dcaa47c41fb5b77ab337593522a91> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://www.loc.gov/loc.terms/relators/THS> <http://repository.mercubuana.ac.id/id/person/ext-lib.mercubuana.ac.id> .
<http://repository.mercubuana.ac.id/id/person/ext-c67dcaa47c41fb5b77ab337593522a91> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Person> .
<http://repository.mercubuana.ac.id/id/person/ext-c67dcaa47c41fb5b77ab337593522a91> <http://xmlns.com/foaf/0.1/givenName> "NURRIANA NAWANG"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/person/ext-c67dcaa47c41fb5b77ab337593522a91> <http://xmlns.com/foaf/0.1/familyName> "PUTRI"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/person/ext-c67dcaa47c41fb5b77ab337593522a91> <http://xmlns.com/foaf/0.1/name> "NURRIANA NAWANG PUTRI"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/person/ext-lib.mercubuana.ac.id> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Person> .
<http://repository.mercubuana.ac.id/id/person/ext-lib.mercubuana.ac.id> <http://xmlns.com/foaf/0.1/givenName> "Suryaning"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/person/ext-lib.mercubuana.ac.id> <http://xmlns.com/foaf/0.1/familyName> "Hayati"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/person/ext-lib.mercubuana.ac.id> <http://xmlns.com/foaf/0.1/name> "Suryaning Hayati"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/EPrint> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/ThesisEPrint> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://purl.org/dc/terms/isPartOf> <http://repository.mercubuana.ac.id/id/repository> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5588952> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588952> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5588952> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/1/1.%20Hal%20Cover.pdf> .
<http://repository.mercubuana.ac.id/id/document/5588952> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/1/1.%20Hal%20Cover.pdf> .
<http://repository.mercubuana.ac.id/96669/1/1.%20Hal%20Cover.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "1. Hal Cover.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5588953> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588953> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5588953> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/2/2.%20Abstrak.pdf> .
<http://repository.mercubuana.ac.id/id/document/5588953> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/2/2.%20Abstrak.pdf> .
<http://repository.mercubuana.ac.id/96669/2/2.%20Abstrak.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "2. Abstrak.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5588954> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588954> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5588955> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588955> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5588956> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588956> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5588957> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588957> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5588958> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588958> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5588959> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5588959> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589013> .
<http://repository.mercubuana.ac.id/id/document/5589013> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589013> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589013> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589013> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589013> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589013> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/9/indexcodes.txt> .
<http://repository.mercubuana.ac.id/id/document/5589013> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/9/indexcodes.txt> .
<http://repository.mercubuana.ac.id/96669/9/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589014> .
<http://repository.mercubuana.ac.id/id/document/5589014> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589014> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589014> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589014> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589014> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589014> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/10/indexcodes.txt> .
<http://repository.mercubuana.ac.id/id/document/5589014> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/10/indexcodes.txt> .
<http://repository.mercubuana.ac.id/96669/10/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589015> .
<http://repository.mercubuana.ac.id/id/document/5589015> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589015> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589015> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589015> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589015> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589016> .
<http://repository.mercubuana.ac.id/id/document/5589016> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589016> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589016> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589016> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589016> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589017> .
<http://repository.mercubuana.ac.id/id/document/5589017> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589017> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589017> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589017> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589017> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589018> .
<http://repository.mercubuana.ac.id/id/document/5589018> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589018> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589018> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589018> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589018> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589019> .
<http://repository.mercubuana.ac.id/id/document/5589019> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589019> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589019> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589019> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589019> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589020> .
<http://repository.mercubuana.ac.id/id/document/5589020> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589020> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589020> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589020> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589020> <http://eprints.org/relation/isIndexCodesVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589021> .
<http://repository.mercubuana.ac.id/id/document/5589021> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589021> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589021> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589021> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589021> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589021> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/17/lightbox.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589021> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/17/lightbox.jpg> .
<http://repository.mercubuana.ac.id/96669/17/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589022> .
<http://repository.mercubuana.ac.id/id/document/5589022> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589022> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589022> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589022> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589022> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589022> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/18/preview.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589022> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/18/preview.jpg> .
<http://repository.mercubuana.ac.id/96669/18/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589023> .
<http://repository.mercubuana.ac.id/id/document/5589023> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589023> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589023> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589023> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589023> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589023> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/19/medium.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589023> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/19/medium.jpg> .
<http://repository.mercubuana.ac.id/96669/19/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589024> .
<http://repository.mercubuana.ac.id/id/document/5589024> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589024> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589024> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589024> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589024> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588953> .
<http://repository.mercubuana.ac.id/id/document/5589024> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/20/small.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589024> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/20/small.jpg> .
<http://repository.mercubuana.ac.id/96669/20/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589025> .
<http://repository.mercubuana.ac.id/id/document/5589025> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589025> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589025> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589025> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589025> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589026> .
<http://repository.mercubuana.ac.id/id/document/5589026> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589026> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589026> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589026> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589026> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589027> .
<http://repository.mercubuana.ac.id/id/document/5589027> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589027> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589027> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589027> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589027> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589028> .
<http://repository.mercubuana.ac.id/id/document/5589028> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589028> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589028> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589028> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/document/5589028> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588954> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589029> .
<http://repository.mercubuana.ac.id/id/document/5589029> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589029> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589029> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589029> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589029> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589029> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/25/lightbox.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589029> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/25/lightbox.jpg> .
<http://repository.mercubuana.ac.id/96669/25/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589030> .
<http://repository.mercubuana.ac.id/id/document/5589030> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589030> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589030> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589030> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589030> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589030> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/26/preview.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589030> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/26/preview.jpg> .
<http://repository.mercubuana.ac.id/96669/26/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589031> .
<http://repository.mercubuana.ac.id/id/document/5589031> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589031> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589031> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589031> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589031> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589031> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/27/medium.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589031> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/27/medium.jpg> .
<http://repository.mercubuana.ac.id/96669/27/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589032> .
<http://repository.mercubuana.ac.id/id/document/5589032> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589032> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589032> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589032> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589032> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588952> .
<http://repository.mercubuana.ac.id/id/document/5589032> <http://eprints.org/ontology/hasFile> <http://repository.mercubuana.ac.id/96669/28/small.jpg> .
<http://repository.mercubuana.ac.id/id/document/5589032> <http://purl.org/dc/terms/hasPart> <http://repository.mercubuana.ac.id/96669/28/small.jpg> .
<http://repository.mercubuana.ac.id/96669/28/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589033> .
<http://repository.mercubuana.ac.id/id/document/5589033> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589033> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589033> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589033> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589033> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589034> .
<http://repository.mercubuana.ac.id/id/document/5589034> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589034> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589034> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589034> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589034> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589035> .
<http://repository.mercubuana.ac.id/id/document/5589035> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589035> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589035> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589035> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589035> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589036> .
<http://repository.mercubuana.ac.id/id/document/5589036> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589036> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589036> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589036> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/document/5589036> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588959> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589037> .
<http://repository.mercubuana.ac.id/id/document/5589037> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589037> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589037> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589037> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589037> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589038> .
<http://repository.mercubuana.ac.id/id/document/5589038> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589038> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589038> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589038> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589038> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589039> .
<http://repository.mercubuana.ac.id/id/document/5589039> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589039> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589039> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589039> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589039> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589040> .
<http://repository.mercubuana.ac.id/id/document/5589040> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589040> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589040> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589040> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/document/5589040> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588958> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589041> .
<http://repository.mercubuana.ac.id/id/document/5589041> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589041> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589041> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589041> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589041> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589042> .
<http://repository.mercubuana.ac.id/id/document/5589042> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589042> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589042> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589042> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589042> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589043> .
<http://repository.mercubuana.ac.id/id/document/5589043> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589043> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589043> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589043> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589043> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589044> .
<http://repository.mercubuana.ac.id/id/document/5589044> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589044> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589044> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589044> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/document/5589044> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588957> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589045> .
<http://repository.mercubuana.ac.id/id/document/5589045> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589045> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589045> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589045> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589045> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589046> .
<http://repository.mercubuana.ac.id/id/document/5589046> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589046> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589046> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589046> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589046> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589047> .
<http://repository.mercubuana.ac.id/id/document/5589047> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589047> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589047> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589047> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589047> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589048> .
<http://repository.mercubuana.ac.id/id/document/5589048> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589048> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589048> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589048> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/document/5589048> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588956> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589049> .
<http://repository.mercubuana.ac.id/id/document/5589049> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589049> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589049> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589049> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589049> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589050> .
<http://repository.mercubuana.ac.id/id/document/5589050> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589050> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589050> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589050> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589050> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589051> .
<http://repository.mercubuana.ac.id/id/document/5589051> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589051> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589051> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589051> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589051> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://eprints.org/ontology/hasDocument> <http://repository.mercubuana.ac.id/id/document/5589052> .
<http://repository.mercubuana.ac.id/id/document/5589052> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://repository.mercubuana.ac.id/id/document/5589052> <http://www.w3.org/2000/01/rdf-schema#label> "EFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.mercubuana.ac.id/id/document/5589052> <http://eprints.org/relation/isVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589052> <http://eprints.org/relation/isVolatileVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/document/5589052> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://repository.mercubuana.ac.id/id/document/5588955> .
<http://repository.mercubuana.ac.id/id/eprint/96669> <http://www.w3.org/2000/01/rdf-schema#seeAlso> <http://repository.mercubuana.ac.id/96669/> .
<http://repository.mercubuana.ac.id/96669/> <http://purl.org/dc/elements/1.1/title> "HTML Summary of #96669 \n\nEFEKTIFITAS PENANGANAN KELUHAN CUSTOMER PADA PT.BAYU BUANA, TBK\n\n" .
<http://repository.mercubuana.ac.id/96669/> <http://purl.org/dc/elements/1.1/format> "text/html" .
<http://repository.mercubuana.ac.id/96669/> <http://xmlns.com/foaf/0.1/primaryTopic> <http://repository.mercubuana.ac.id/id/eprint/96669> .