PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASIONAL DAN DISIPLIN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi Pada Karyawan di PT. Mega Finadana)

YANTI, ERNI (2020) PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASIONAL DAN DISIPLIN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi Pada Karyawan di PT. Mega Finadana). S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to determine and explain the effect of emotional intelligence and organizational commitment and work discipline on organizational citizenship behavior (OCB). The type of research used is explanatory research with a quantitative approach to determine the effect between variables, where hypothesis testing uses descriptive statistical analysis and t test. Based on research it can be seen that the variable emotional intelligence, organizational commitment, work discipline has a significant positive effect on the organizational citizenship behavior (OCB) variables. Keywords: emotional intelligence, organizational commitment, work discipline, organizational citizenship behavior (OCB).Penelitian ini bertujuan untuk mengetahui dan menjelaskan pengaruh kecerdasan emosional dan komitmen organisasional dan disiplin kerja terhadap organizational citizenship behavior (OCB). Jenis penelitian yang dipakai adalah penelitian penjelasan dengan pendekatan secara kuantitatif guna mengetahui pengaruh antar variabel, dimana pengujian hipotesis menggunakan analisis statistik deskriptif dan uji t. Berdasarkan penelitian dapat diketahui bahwa variabel kecerdasan emosional, komitmen organsasional, disiplin kerja memiliki pengaruh positif signifikan terhadap variabel organizational citizenship Behavior (OCB). Kata Kunci: kecerdasan emosional, komitmen organisasional, disiplin kerja, organizational citizenship Behavior (OCB).

Item Type: Thesis (S1-Sarjana)
Call Number: SE/31/19/360
NIM: 43116120066
Uncontrolled Keywords: kecerdasan emosional, komitmen organisasional, disiplin kerja, organizational citizenship Behavior (OCB).
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.2 Interpersonal Relations/Hubungan Antar Individu > 158.26 Interpersonal Relations with Works Associates/Hubungan Individu dengan Rekan Kerja
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja > 158.723 Job Burnout/Kelelahan Kerja
300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 361 Unassigned/Belum Digunakan > 361.3 Social Work/Kerja Sosial
300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 361 Unassigned/Belum Digunakan > 361.4 Group Work/Kelompok Kerja
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 28 Feb 2020 04:40
Last Modified: 28 Feb 2020 04:40
URI: http://repository.mercubuana.ac.id/id/eprint/54650

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