PENGARUH SERVANT LEADERSHIP, ORGANIZATIONAL COMMITMENT DAN PERSONALITY TYPE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PT. MODERNLAND REALTY, TBK. TANGERANG

HASTUTI, NONNI (2020) PENGARUH SERVANT LEADERSHIP, ORGANIZATIONAL COMMITMENT DAN PERSONALITY TYPE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PT. MODERNLAND REALTY, TBK. TANGERANG. S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

This research aims to examine and analyze the effect of servant leadership, organizational commitment, personality type on organizational citizenship behavior employees of PT. Modernland Realty Tbk. Tangerang. The object of this research is emplooyess who work at PT. Modernland Realty Tbk. Tangerang. This study was conducted on 101 respondents using a quantitative descriptive approach. The results of this study show that the servant leadership variable has a significant positive effect on organizational citizenship behavior, organizational commitment has a significant positive effect on organizational citizenship behavior and personality type has a significant positive effect on organizational citizenship behavior. The approach used in this study is the Structural Equation Model (SEM) with a Smart-PLS analysis tool. Therefore the results of this research test state that there is a joint effect between servant leadership, organizational commitment and personality type variables on organizational citizenship behavior at PT. Modernland Realty Tbk. Tangerang. Keywords: servant leadership, organizational commitment, personality type, organizational citizenship behavior. Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh servant leadership, organizational commitment, personality type terhadap organizational citizenship behavior kerja karyawan PT. Modernland Realty Tbk. Tangerang. Objek penelitian ini adalah karyawan yang bekerja pada PT. Modernland Realty Tbk. Tangerang. Penelitian ini dilakukan terhadap 101 responden dengan menggunakan pendekatan deskriptif kuantitatif. Hasil penelitian ini menunjukan variable servant leadership berpengaruh positif signifikan terhadap organizational citizenship behavior, organizational commitment berpengaruh positif signifikan terhadap organizational citizenship behavior, dan personality type berpengaruh positif signifikan terhadap organizational citizenship behavior. Pendekatan yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Oleh karena itu hasil penelitian ini menyatakan bahwa terdapat pengaruh secara bersama-sama antara servant leadership, organizational commitment, dan personality type terhadap organizational citizenship behavior pada PT. Modernland Realty Tbk. Tangerang. Kata Kunci: servant leadership, organizational commitment, personality type, organizational citizenship behavior

Item Type: Thesis (S1-Sarjana)
Call Number: SE/31/19/292
NIM: 43115110270
Uncontrolled Keywords: servant leadership, organizational commitment, personality type, organizational citizenship behavior
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.3 Office Management/Manajemen Kantor, Manajemen Perkantoran
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.1 Organizations/Manajemen Organisasi
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Virda Syifa
Date Deposited: 02 Oct 2020 05:36
Last Modified: 02 Oct 2020 05:36
URI: http://repository.mercubuana.ac.id/id/eprint/51108

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