Items where Author is "Mulyawati, Sri Endang"

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Thesis

Mulyawati, Sri Endang (2013) Pengaruh Persepsi Kualitas, Nilai dan Harapan Terhadap Kepuasan Untuk Membangun Loyalitas Pelanggan (Kasus Pada Hotel Bela International Ternate). S2 thesis, Universitas Mercu Buana.

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