Items where Author is "Muktiyono, "

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Thesis

Muktiyono, (2015) Rancangan Kualitas Pelayanan Unit Pusat Pelayanan Teknologi/BPPT Enjing Dengan Integrasi Servqual, IPA Dan Kano Model Dalam QFD. S2 thesis, Universitas Mercu Buana.

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