Items where Author is "Kesuma, RA Ranthy Anggraini"

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Thesis

Kesuma, RA Ranthy Anggraini (2008) HUbungan antara kualitas pelayanan customer service dengan keputusan nasabah untuk menggunakan fasilitas e-banking pada PT Bank Negara Indonesia (persero), Tbk Kantor Cabang Cikampek. S1 thesis, Universitas Mercu Buana.

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