Items where Author is "Hikmah, Intan Nurul"

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Thesis

Hikmah, Intan Nurul (2017) PENGARUH HARAPAN PELANGGAN, KEPERCAYAAN DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DALAM PENGGUNAAN BPJS KESEHATAN. S1 thesis, Universitas Mercu Buana.

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