FITIYANINGSIH, HELMI (2018) PENGARUH SISTEM ADMINISTRASI PERPAJAKAN MODERN TERHADAP KINERJA PEGAWAI (Studi pada Kantor Pelayanan Pajak Pratama Kebayoran Baru Tiga). S1 thesis, Universitas Mercu Buana Jakarta.
|
Text (HALAMAN COVER)
01.HALAMAN JUDUL.pdf Download (112kB) | Preview |
|
|
Text (ABSTRAK)
04.ABSTRACT.pdf Download (102kB) | Preview |
|
|
Text (LEMBAR PERNYATAAN)
02.LEMBAR PERNYATAAN.pdf Download (95kB) | Preview |
|
|
Text (LEMBAR PENGESAHAN)
03.LEMBAR PENGESAHAN.pdf Download (129kB) | Preview |
|
|
Text (KATA PENGANTAR)
05.KATA PENGANTAR.pdf Download (135kB) | Preview |
|
|
Text (DAFTAR ISI)
06.DAFTAR ISI.pdf Download (104kB) | Preview |
|
|
Text (DAFTAR TABEL)
07.DAFTAR TABEL.pdf Download (103kB) | Preview |
|
|
Text (DAFTAR GAMBAR)
08.DAFTAR GAMBAR.pdf Download (99kB) | Preview |
|
|
Text (DAFTAR LAMPIRAN)
09.DAFTAR LAMPIRAN.pdf Download (99kB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (BAB 1)
10.BAB I.pdf Restricted to Registered users only Download (177kB) |
|
|
Text (BAB 2)
11.BAB II.pdf Restricted to Registered users only Download (368kB) |
|
|
Text (BAB 3)
12.BAB III.pdf Restricted to Registered users only Download (378kB) |
|
|
Text (BAB 4)
13.BAB IV.pdf Restricted to Registered users only Download (563kB) |
|
|
Text (BAB 5)
14.BAB V.pdf Restricted to Registered users only Download (104kB) |
|
|
Text (DAFTAR PUSTAKA)
15.DAFTAR PUSTAKA.pdf Restricted to Registered users only Download (107kB) |
|
|
Text (LAMPIRAN)
16.LAMPIRAN.pdf Restricted to Registered users only Download (585kB) |
Abstract
This study aims to determine the effect of modernization of modern tax administration on the performance of employees Kantor Pelayanan Pajak Pratama Kebayoran Baru Tiga South Jakarta. The results of this study indicate that the variables of tax administration modernization in the form of organization structure, business process and information technology, improvement of resources, and implementation of good governance have an effect on employee performance. The population of this study are tax employees who work at the Kantor Pelayanan Pajak Pratama Kebayoran Baru Tiga. The sample of this research is 93 respondents. Sampling using sampling jenuh method and using multiple linear analysis test using SPSS 23. The results obtained that the organization structure, business processes and information technology, and the implementation of good governance effect on employee performance. While the refinement of resources does not affect the performance of employees. Keywords: Organization Structure, Business Process and Information Technology, Completion of Resources, Implementation of Good Governance and Employee Performance. Penelitian ini bertujuan untuk mengetahui pengaruh modernisasi administrasi perpajakan modern terhadap kinerja pegawai Kantor Pelayanan Pajak Pratama Kebayoran Baru Tiga Jakarta Selatan. Hasil penelitian ini menunjukkan bahwa variabel modernisasi administrasi perpajakan berupa struktur organisasi, proses bisnis dan teknologi informasi, penyempurnaan sumber daya, dan pelaksanaan good governance berpengaruh terhadap kinerja pegawai. Populasi penelitian ini adalah pegawai pajak yang bekerja pada Kantor Pelayanan Pajak Pratama Kebayoran Baru Tiga. Sampel pada penelitian ini adalah sebanyak 93 responden. Pengambilan sampel menggunakan metode sampling jenuh dan menggunakan uji analisis linier berganda dengan menggunakan SPSS 23. Hasil penelitian yang diperoleh bahwa struktur organisasi, proses bisnis dan teknologi informasi, dan pelaksaan good governance berpengaruh terhadap kinerja pegawai. Sedangkan penyempurnaan sumber daya tidak perpengaruh terhadap kinerja pegawai. Kata Kunci: Struktur Organisasi, Proses Bisnis dan Teknologi Informasi, Penyempurnaan Sumber Daya, Pelaksanaan Good Governance dan Kinerja Pegawai.
Actions (login required)
 |
View Item |
