EVALUATE WORKFORCE MANAGEMENT AND REAL TIME FOR MONITORING DALAM UPAYA MEMENUHI KETERSEDIAAN LAYANAN CUSTOMER CARE HALO BCA 500888 DENGAN MODEL ANTRIAN PADA PT.BANK CENTRAL ASIA TBK.

WIDYANTO, NOVIAN (2015) EVALUATE WORKFORCE MANAGEMENT AND REAL TIME FOR MONITORING DALAM UPAYA MEMENUHI KETERSEDIAAN LAYANAN CUSTOMER CARE HALO BCA 500888 DENGAN MODEL ANTRIAN PADA PT.BANK CENTRAL ASIA TBK. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FE/MJ. 15 093
NIM/NIDN Creators: 43112120327
Uncontrolled Keywords: Customer Care Officer, Antrian, workforce management and real time for monitoring
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 08 Mar 2015 14:53
Last Modified: 08 May 2017 08:10
URI: http://repository.mercubuana.ac.id/id/eprint/8536

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