RANGGADARA, INDRA (2016) PENGARUH INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) TERHADAP SERVICE QUALITY DI PT. ANABATIC TECHNOLOGIES TBK. S2 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S2) |
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Call Number CD: | CD/553. 16 011 |
Call Number: | TI/53/16/016 |
NIM/NIDN Creators: | 55313110004 |
Uncontrolled Keywords: | Informasi tecnology, rework, programmer, ITIL, service quality |
Divisions: | Pascasarjana > Magister Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 21 Mar 2016 17:31 |
Last Modified: | 05 Feb 2024 04:04 |
URI: | http://repository.mercubuana.ac.id/id/eprint/6432 |
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