RAMADHANIA, GREZIKA (2019) MEMBANGUN LOYALITAS NASABAH BANK MELALUI KUALITAS LAYANAN SERTA PERAN KEPUASAN DAN KEPERCAYAAN (Studi Kasus Bank Danamon Cabang Lippo Mall Puri). S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
MEMBANGUN LOYALITAS NASABAH BANK MELALUI KUALITAS LAYANAN SERTA PERAN KEPUASAN DAN KEPERCAYAAN (Studi Kasus Bank Danamon Cabang Lippo Mall Puri)
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