SYAH, RENDY (2017) ANALISIS PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN SERTA IMPLIKASINYA TERHADAP LOYALITAS NASABAH BANK DANAMON SIMPAN PINJAM (STUDI KASUS: NASABAH KREDIT DANAMON SIMPAN PINJAM UNIT XX - WILAYAH TANGERANG). S2 thesis, Universitas Mercu Buana.
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Abstract
ANALISIS PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN SERTA IMPLIKASINYA TERHADAP LOYALITAS NASABAH BANK DANAMON SIMPAN PINJAM (STUDI KASUS: NASABAH KREDIT DANAMON SIMPAN PINJAM UNIT XX - WILAYAH TANGERANG)
| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CD/551. 17 040 |
| NIM/NIDN Creators: | 55114120110 |
| Uncontrolled Keywords: | Kualitas pelayanan, Kepercayaan, Kepuasan Nasabah, Loyalitas nasabah, dan Sektor industri perbankan |
| Subjects: | 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan > 332.1 Banks/Bank, Perbankan |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 29 Apr 2017 15:51 |
| Last Modified: | 17 Apr 2024 03:59 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/34019 |
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