Pengembangan Model Pengukuran Kepuasan Pelanggan Secara Komprehensif dalam Kerangka Customer Relationship Marketing

ELVANO, DENI (2006) Pengembangan Model Pengukuran Kepuasan Pelanggan Secara Komprehensif dalam Kerangka Customer Relationship Marketing. S2 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S2)
NIM: 5510412-123
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 01 Jun 2012 15:55
Last Modified: 07 Jun 2017 06:49
URI: http://repository.mercubuana.ac.id/id/eprint/31858

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