Kusdinar, (2009) Pengaruh Kualitas Pelayanan Call Centre Esia Terhadap Kepuasan Pelanggan Dan Loyalitas Pelanggan Esia. S2 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TM/10/108 |
| NIM/NIDN Creators: | 55106120167 |
| Uncontrolled Keywords: | RISET BISNIS |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 24 Feb 2010 15:17 |
| Last Modified: | 31 May 2017 03:22 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/26848 |
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