, Endang (2012) Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Loket KCA (Kredit Cepat Aman) Cabang Perum Penggadaian Pasar Rumput. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 12 083 |
| Call Number: | SE/31/12/083 |
| NIM/NIDN Creators: | 43107120129 |
| Uncontrolled Keywords: | Kualitas Pelayanan , Loyalita Pelanggan , Kepuasan Pelanggan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 16 Apr 2012 13:02 |
| Last Modified: | 26 May 2017 02:49 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/20646 |
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