Proses Komunikasi "Call Center" Dalam Upaya Meningkatkan Pelayanan Prima Bank BRI

Safitri, Fransiska maria Destriana (2011) Proses Komunikasi "Call Center" Dalam Upaya Meningkatkan Pelayanan Prima Bank BRI. S1 thesis, Universitas Mercu Buana.

[img]
Preview
Text (Abstrak)
Abstrak.pdf

Download (24kB) | Preview
[img]
Preview
Text (Cover)
Cover.pdf

Download (79kB) | Preview
[img] Text (Bab 1)
Bab 1.pdf
Restricted to Registered users only

Download (86kB)
[img] Text (Bab 2)
Bab 2.pdf
Restricted to Registered users only

Download (245kB)
[img] Text (Bab 3)
Bab 3.pdf
Restricted to Registered users only

Download (133kB)
[img] Text (Bab 4)
Bab 4.pdf
Restricted to Registered users only

Download (304kB)
[img] Text (Bab 5)
Bab 5.pdf
Restricted to Registered users only

Download (30kB)
[img] Text (Daftar Pustaka dan Lampiran)
Daftar Pustaka dan Lampiran.pdf
Restricted to Registered users only

Download (355kB)
Item Type: Thesis (S1)
Call Number CD: FK/PR. 11 132
Call Number: SK/42/11/139
NIM/NIDN Creators: 44207120073
Uncontrolled Keywords: Proses Komunikasi, Call Center, Pelayanan Prima, Bank BRI
Divisions: Fakultas Ilmu Komunikasi > Hubungan Masyarakat
Depositing User: Admin Perpus UMB
Date Deposited: 07 Oct 2011 11:18
Last Modified: 24 May 2017 02:28
URI: http://repository.mercubuana.ac.id/id/eprint/19925

Actions (login required)

View Item View Item