Hananty, Aprilyana Dwi (2011) Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Jasa Listrik Di Jakarta. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 11 013 |
| Call Number: | SE/31/11/187 |
| NIM/NIDN Creators: | 43107110150 |
| Uncontrolled Keywords: | Bukti Fisik, Keandalan, Daya Tanggap, Jaminan, Empati Dan Kepuasan Pelanggan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 30 Sep 2011 11:09 |
| Last Modified: | 24 May 2017 02:18 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/18691 |
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