Murdeny, Ronald (2013) Evaluasi Kualitas Pelayanan Pengujian Kendaraan Bermotor Dengan Metode. S2 thesis, Universitas Mercu Buana.
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Abstract
Evaluasi Kualitas Pelayanan Pengujian Kendaraan Bermotor Dengan Metode
| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TI/53/13/047 |
| NIM/NIDN Creators: | 55311110011 |
| Uncontrolled Keywords: | Sevice Quality, Analisa Gap , Indeks kepuasan Pelanggan , Importance Performance Analysis, Diagram K |
| Subjects: | 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 05 Feb 2014 11:42 |
| Last Modified: | 19 Apr 2024 02:21 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/15089 |
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