Siregar, Widya Finanti (2013) ANALISA TINGKAT KEPUASAN PELANGGAN TERHADAP JASA ASURANSI KLAIM KENDARAAN (MOBIL) PT. ASM. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FT/IND. 13 085 |
| Call Number: | ST/13/13/075 |
| NIM/NIDN Creators: | 41608120070 |
| Uncontrolled Keywords: | Dimensi Servqual, Kualitas Pelayanan, Gap Skor, Diagram Cartesius |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 08 Sep 2013 16:42 |
| Last Modified: | 11 Nov 2022 05:23 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/14718 |
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