Supriono, Sugeng (2014) Perbaikan Kualitas Layanan Jasa Service Sepeda Motor Di SMK YUPPENTEK Untuk Meningkatkan Kepuasan Pelanggan. S2 thesis, Universitas Mercu Buana.
Full text not available from this repository.Item Type: | Thesis (S2) |
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Call Number: | TI/53/14/009 |
NIM/NIDN Creators: | 55312110020 |
Uncontrolled Keywords: | Layanan Jasa Servis, Kualitas Layanan, Kepuasan Pelanggan, QFD |
Divisions: | Pascasarjana > Magister Teknik Industri |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 09 Jan 2015 08:09 |
Last Modified: | 12 May 2017 03:15 |
URI: | http://repository.mercubuana.ac.id/id/eprint/13675 |
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