Sitorus, Rumintang (2015) PENGARUH KUALITAS PELAYANAN TERHADAP RETENSI PELANGGAN PT POS INDONESIA (Studi Kasus Pada Kantor Pos Pusat Tangerang). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
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| Call Number CD: | FE/MJ. 15 290 |
| NIM/NIDN Creators: | 43108120171 |
| Uncontrolled Keywords: | kualitas pelayanan, kepuasan, retensi pelanggan |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 31 Aug 2015 12:01 |
| Last Modified: | 12 Apr 2022 12:12 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/10042 |
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